Privacy Policy

FIXSO APP IS OWNED BY CUTTINGEDGER

The development and design of the FixSo app have been undertaken by the Cutting Edger team, accessible at www.cuttingedger.com. The exclusive ownership of this app lies with Cutting Edger. All communication and information related to the app will be facilitated through the Cutting Edger domain and its team. Cutting Edger assumes the role of the accountable party for regular communication and all essential legal matters.

PLEASE COMPLETE YOUR REGISTRATION

To place an order, you need to enter your address and contact details in the relevant form. When entering your personal data, you are required to provide information about yourself that is true, accurate, current and complete. Should any of your registration information change, please notify us immediately at [email protected]. We may also change the registration requirements from time to time.

We reserve the right to delete multiple registrations and to caution or dismiss any member failing to observe this policy virtual domestic authority.

Please note, we do not offer services for sale to minors. If you are less than 18 years old, you must obtain the consent of your parent or guardian.

SUBMITTING ORDERS

To submit an order through FixSo, place the desired service requirement into the box. Adding your watermark logo will be always free.

You will either need to enter all your information like –your query or instructions, brand logo, additional style guide about the work and etc. Finally.

Before clicking on the submit button, you can review and change the instructions you have entered.

ACCEPTANCE OF ORDER

When you have selected your desired service and your order has been placed, we will send you an automated email with the details of your order. Please note this email is NOT an acceptance of your order, just a confirmation that the order has been received. Cutting Edger is entitled to accept your order within 24 hours after receipt.

Acceptance of your order will be completed, when you receive an email confirming all the instruction you provide is clear from both ends.

ORDER CANCELLATION

We reserve the right to decline your order if the following events occur, for example, we cannot obtain authorization for payment or you do not meet the criteria set out within the T&C.

The service on our app and the services in our catalogs are offered without legal obligation. While we endeavor to make sure the details on our app are accurate, from time to time we may discover an error in the pricing or service description. If we discover an error, we will let you know as soon as possible.

We reserve the right to cancel an order for a service that was advertised at an incorrect price and reserve the right to cancel an order that has been accepted. In the event that the service is recalled or unable to complete by us, we will process your refund once we get confirmation that it won't be able to complete by us.

CONTACT

FixSo is a product of Cutting Edger. Cutting Edger reserves the right to contact customers or clients via different forms in order to receive information about customer satisfaction. After purchasing items through FixSo app customers or clients will be signed up for a Newsletter. You may unsubscribe at any point.

PAYMENT & PRICING

You as a customer have the right to cancel any payment before purchasing any package. We only bill you when your package subscription request has been successfully placed. There will be no hidden charge. Though if you want to know anything regarding pricing or billing you may contact us at [email protected].

DELIVERY

We normally delivered the services within 12 to 24 hours. But we will do our utmost to keep customers or clients notified of any delays. If any of the unforeseeable events mentioned above occur for more than 24 hours after committing to the original delivery times, you will be entitled to cancel the order and your payment will be fully refunded.

PROMOTION CODES

Promotion codes cannot be transferred and cannot be redeemed for cash. Furthermore, they must not be used in conjunction with any other codes or offers.

Please note those individual works criteria or depending on work complexity may be excluded from select campaigns and vouchers. All codes and offers must be redeemed before the day of expiration.

RETURNS POLICY

As per our services, we do not have a return policy for our given services but what we can assure to give you is unlimited revision service on our provided services if mistakes occur from our side or you are not satisfied with the service we provide.

LIABILITY

Please take into consideration that the exclusions and limitations mentioned in these Terms and Conditions will not be applicable in cases involving death and personal injury resulting from our negligence, the negligence of our legal representatives, or agents of Cutting Edger. Additionally, the exclusions and limitations of liability specified in these Terms and Conditions will not be applicable to any other damages arising from a deliberate or severely negligent breach of our obligations by us, our legal representatives, or our agents. For instance, this could encompass damages caused by technical errors or the intentional concealment of a defect.

It's important to note that Cutting Edger cannot be held accountable for losses incurred due to the negligence of third parties, customers, or clients. This includes indirect losses that stem from the primary loss and are not reasonably foreseeable by both parties.

Moreover, we shall not be held responsible for any inability to fulfill our obligations as outlined in the Terms and Conditions in relation to circumstances beyond our reasonable control.

INTELLECTUAL PROPERTY

The ownership of the app's concept, images, content, and design featured across all pages of the FixSo app, including campaigns and social media content, resides with Cutting Edger. Unauthorized usage is strictly forbidden without our explicit consent. Cutting Edger retains the authority to initiate legal proceedings against individuals or companies, in accordance with the legal regulations of the country in which the individual or company is situated.

Environmental Responsibility

We prioritize environmental conservation through various initiatives such as reducing our carbon footprint, implementing energy-efficient practices, and exploring sustainable sourcing options, almost zero paper use. We're dedicated to minimizing waste and promoting responsible resource usage across all operations.

Diversity and Inclusivity

We foster an environment where all voices are heard and respected. We actively promote diversity in our hiring practices, support equal opportunities, and encourage an inclusive workplace where every individual feels valued.

Hybrid Work Environments

We've adopted hybrid work models that offer our teams flexibility, ensuring productivity while respecting the diverse needs of our employees for a balanced work-life integration.

Governance, Security, and Identity

Our governance structure is built upon transparency, accountability, and ethical practices. We ensure data security and privacy while upholding the highest standards of integrity in all our operations. Moreover, we safeguard the identity and confidentiality of our employees and stakeholders.